Data Privacy Policy
InTech Technology Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Facebook Messenger bot and related services for our Network Security Training programs.
Information We Collect
When you use our Messenger bot, we may collect the following personal data:
- Full Name
- Phone Number
- Messenger Profile Information (as permitted by Facebook)
- Preferences or answers related to training interests
Legal Basis for Processing (GDPR Compliance)
We process your personal data under the following legal bases:
- Consent: You have given clear consent for us to process your data for a specific purpose (e.g., course information, training registration).
- Legitimate Interests: For providing relevant updates and improving our training programs, where your rights do not override our interests.
You can withdraw your consent at any time by messaging “STOP” or contacting us directly (see Contact Us).
How We Use Your Information
We use your personal data for the following purposes:
- To provide information about our network security training programs
- To send you updates, promotional offers, or reminders (via Messenger or phone, as agreed)
- To personalize your learning experience
- To respond to your inquiries or feedback
Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information only with:
- Authorized staff or trainers of InTech Technology Services
- Third-party service providers (e.g., CRM or messaging platforms) strictly for operational purposes, under binding confidentiality agreements
- Legal authorities if required by law or in response to a valid legal request
Data Retention
We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by law. You may request deletion of your data at any time (see Section 8).
Your Rights
Under applicable laws such as the GDPR, CCPA, and others, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain types of data processing
- File a complaint with a data protection authority
Data Security
We implement industry-standard security measures to protect your data, including encryption and access controls. While we strive to protect your information, no system can be 100% secure.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@intechservices.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date. Continued use of our services after such updates means you accept the changes.